A message from Sandy. John C.Maxwell and Les Parrott Ph.D., joined together to write 25 Ways To Win With People, they show how anyone can win with people by making others feel like a million bucks. Wouldn’t you consider it a privilege if others shared their dreams with you? It would show a great deal [...]
A message from Sandy. Most of us can see problems, it doesn’t really require any special talent or abilities. Those of us that can think in terms of solutions instead of problems can be difference makers. Imagine a team filled with people who possess that mind-set could really get things done. Anyone can become more [...]
A message from Sandy. For many years I have made a point of writing personal notes to people who are important to me or I have met along the way that touched my life . I often forget what I have written, but occasionally someone will mention how the note I sent lifted their spirits [...]
A message from Sandy. In John Maxwell’s book Failing Forward he investigates why some people are successful and others may not be successful. Are they lucky, blessed, or have the Midas touch? What he reveals is “The difference between average people and achieving people is their perception of, and response to, failure.” He further states [...]
A message from Terry: Summer is a great time for fun and games. Kids love to play Tug-of-War, Red Rover, or even King of the Castle. But games that are fun on the playground can wreak havoc if they invade your practice culture. Tug-of-War pits two teams against each other, and it’s the most fun [...]
Aware and Concerned One of the most significant components to a patient interview is discovering what the patient is aware of and concerned about even before you do an exam. I like to have a new patient take me on a tour of their mouth describing the dentistry they have had in the past and [...]
A message from Sandy. JOY AT WORK. More than just a good idea. Why not make it your culture? If people really are the key, then what kind of place attracts and keeps the best people? Without a good work environment, many great ideas will never be born. Consider the invention of the Post-it note, [...]
A message from Sandy. Let’s face it, many of us choose to hang on to things that have hurt us or we somehow feel responsible for. Sure, it’s easy to say “just let it go, move on, forget about it.” But how do we do it? Don’t we first have to recognize what ”an uncontrollable” [...]
A message from Terry: Are the summer doldrums getting you down? Are you hot, tired, and feeling a little cranky? If so, a wise old saying says, “A change is as good as a rest.” Since it’s unlikely that anyone is going to offer you a month-long, all-expenses-paid vacation, changing up your routine at work [...]
We are Dental Consultants specialized in coaching and management in the field of Comprehensive, Cosmetic and Holistic Dentistry, we offer you a variety of services: In-Office Consultation and Training, Experiential Workshops and Retreats, and comprehensive Co-Active Coaching Services.
Over 30 years as , Terry Goss & Associates has provided coaching for hundreds of Dentists and Dental Practices, co-creating extraordinary service, patient satisfaction and loyalty, financial success and excellence in the working environment. We will help optimize your patient facilitation and treatment presentations to maximize case acceptance and implement strategic dental marketing.
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