Dear Diary………..

It’s me again. It’s come to my attention there are some little known facts  regarding the hidden talents of the administrative staff: ( I know diary, that you will keep this to yourself.) Did you know————-that if we do not have a patient in front of us——we must not be busy. Did you know————-that if [...]

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Something To Consider…..

I Resign                                                       I am hereby officially tendering my resignation as an adult. I have decided I would like to accept the responsibilities of an 8-year-old again. I want [...]

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Ever Wonder…………..

A message from Sandy.  Ever wonder how to identify the needs that motivate others? We are all motivated by unique desires, expectations, and interests. When it comes to motivating others, tapping into what they need and how they want to be treated is a key factor in making a connection and prompting action. Following the [...]

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THE POWER OF AN INDEX CARD – Part 1

A message from Terry:  The spoken word is little more than shaped air, and a thought is even less substantial than that. Nevertheless, the right thought or string of spoken words has the power to discourage, infuriate, delight or inspire us! With just a little effort, we can harness the power of other people’s wit [...]

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Words To Live By

Watch your thoughts; they become words.                              Watch your words; they become actions. Watch your actions; they become habits. Watch your habits; they become character. Watch your character; it becomes your destiny. ————Frank Outlaw

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Could It Be…….

(A message from Sandy) …………………..that procrastination is not always bad? Curing procrastination seems impossible, no matter what you work on, you’re not working on everything else. So the question is, not how to avoid procrastination, but how to procrastinate well? There are 3 variations of procrastination depending on what you do instead of working on [...]

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Procrastination

A message from Sandy. Procrastination manifest itself within every aspect of our lives. We all do it. You wait until the last minute to do your Christmas shopping. You put off your colonoscopy (you know who you are), you’re late filing your taxes, (again)! You forget to register to vote, you need an oil change, there [...]

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A PERFECT 10?

“Never discourage anyone who continually makes progress, no matter how slow.” Plato A message from Terry: People who work in dental offices have one important thing in common: they’re all perfect. What? You’re not? Are you sure? Well, that’s a relief, because neither am I. But where does that leave us? If I’m not perfect…and [...]

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Talent….Are You Making The Most Of Yours?

A message from Sandy. A person’s talent can be defined by your special natural ability or aptitude, or even your capacity for achievement or success. Talent can also be your gifts, things you do well, that you are passionate about. While many have found their talent, many more have not—the question is: “Is using your [...]

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Dear Diary

Today was another crazy day. I have decided I need to teach the patients some common phone etiquette—Really! When leaving a message that you expect a reply to–leave your name and phone number. Do not rely on voice identification for us to determine who you might be. Or our psychic abilities to retrieve your phone [...]

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