A message from Sandy. Dealing with difficult people at work is a fact of life. Taking steps to make things better,  begins with you! You must be willing to accept , recognize, or play with the concept that the reason you are dealing with difficult people is because you have a part in it. You  must be able to accept the idea, that you are part of the problem.

When dealing with difficult people take care of your emotional state. It is important to realize that at the core of any relationship are feelings—love, appreciation, joy, desire, hurt, anger, disappointment etc. Your emotions are in the conversations you have, so is the other person’s and it would be best not to ignore it–particularly if you and the other person aren’t seeing eye to eye. Unspoken feelings influence any conversation, and all relationships. They send a vibrations out, so that you can only attract to you what you are feeling–for example– anger begets anger. They also change the tone of your voice, your body language, your facial expression, and the words that you choose. You pick up on other people’s energy all day long, just as they pick up on yours.

So be kind to yourself. If you have some troublesome relationships that aren’t working as well as they could…..it can be a little frustrating and in some cases exhausting. Try to focus on one step at a time, one conversation at a time. Each time you interact with someone, remind yourself that you want to be the best possible version of yourself. Ultimately isn’t it the quality of our relationships and the people who want to be with us, that define our lives? Are you being your best self every time you interact with your “difficult person?”