boundaries

A message from Sandy. When we look at workplace boundaries, it can sometimes be a difficult concept to grasp because it isn’t something we can see. But just because we can’t see a boundary doesn’t mean it isn’t there or it isn’t important. The definition of a workplace boundary is the ability to know where you end and another person begins. When we talk about needing space, setting limits, determining acceptable behavior, or creating a sense of autonomy, we are really talking about boundaries. It seems there is a general misconception that having good boundaries will distance you from others, however, when you know where you end and others begin, you feel less overwhelmed.

Professional boundaries are important because they define the limits and responsibilities of the people you interact with. When workplace boundaries are clearly defined, the organization works more efficiently because redundant work assignments are eliminated and task performance is accountable. When everyone on the team is made aware of who is responsible for what,a healthier environment is created. It then becomes very difficult for someone to blame others for their inadequate performance, and good job performance can be clearly identified.

Establishing and Maintaining Boundaries

Professional boundaries can be defined in terms of job description, as long as it clearly outlines basic responsibilities and reporting relationships. However, most times job descriptions in dental offices are too broad, vague and general.(not to mention outdated…..when was the last time you updated yours?)  Your professional boundaries become more clearly defined when you answer all of these questions:

* Who gives you your assignments?

* To whom do you report?

* Who gives you feedback?

* Who sets your work priorities?

* Does “the boss” treat all staff members fairly, have the same expectations, and hold each member accountable for their areas of responsibilities?

When professional boundaries have been clearly defined, you can see how the group can function more effectively, even in the absence of its leader. An effective leader understands that failing to define boundaries, having no boundaries, or having inappropriately rigid boundaries can have an unfavorable impact on the team. And remember every team member has a role to play as well. It is the responsibility of every team member to be willing to speak up to a co-worker and clearly define a problem when it appears, and then help find a resolution that works for everyone.

Another important area that should be not be ignored, is interpersonal boundaries, they impact workplace productivity and the quality of social environment. Some things to consider:

* The tone people use with each other

* The attitude and approach co-workers use with each other (this goes for the office bully or bullies–another interesting topic, to be discussed later)

* The ability to focus on work objectives even with people you may have difficulty getting along, you can be professionally respectful without being best friends.

* The ability to effectively set limits with others who have poor boundaries

* Clearly defining the consequences when a boundary is violated and sticking to it

Boundaries will have no meaning if your actions don’t back up your words.

But where to start?