“Past experience should be a guide post, not a hitching post.” Routine is the skeleton on which our days are built. When a practice first opens, the team test-drives each new component of patient care and office procedure, discovering what works for them and what doesn’t. It’s a settling-in process of trial and error, and [...]
Some of us seem to go through life like magnets, attracting object after object to ourselves, and never letting go of anything. Drawers fill up, shelves fill up, boxes fill up, car trunks fill up, closets fill up, cupboards fill up, garages fill up… Sometimes, personal belongings are the problem. Other times, it’s the relentless [...]
A message from Terry: So, how can you improve the work climate in your office? Start inside your own head. When you arrive for the day, what are your expectations? When you get off the bus or pull into your parking place, do you feel sluggish, neutral, or energized? Do you expect the day to [...]
A message from Sandy. Is follow-up a mystery to you? Have you ever said, “Yeah, I’ll do that” and completely failed to? I will also bet you felt pretty bad about it. Saying you will do something and not doing it will cause some cuts and bruises to your reputation. There are all kinds of [...]
A message from Terry: Do you want to be rich, healthy, happy and an expert in your field? If so, here is advice from one of America’s founding fathers, Benjamin Franklin: “Be studious in your profession, and you will be learned. Be industrious and frugal, and you will be rich. Be sober and temperate, and [...]
A message from Terry: Sometimes, the best pieces of advice are the hardest ones to follow. Consider the following bit of wisdom from Tom Peters: Formula for success: under-promise and over-deliver. For many people, this is simply common sense. But for well-meaning team members with a strong urge to please – (and you know who [...]
A message from Terry: Neil Pasricha is a wise, wise man. Faced with a series of disheartening reversals in his life, he instead chose to focus on life’s little delights, eventually gathering many of them into “The Book of Awesome.” It’s fun to leaf through his list of simple delights, including such commonplace gems as [...]
“The answer to how is yes.” Peter Block A message from Terry: Order and organization are essential elements in the smooth operation of your office. Without them, chaos can ensue. But formula can also work against you, on occasion. From time to time, it’s important to take a step back, the better to gain some [...]
A message from Terry: Is there a task that you’ve been putting off? An item on your ‘To-Do’ list that you just can’t seem to complete? If so, you may be suffering from avoidance. When tasks involve other people – patients and/or coworkers – their presence creates a momentum that can pull us along, even [...]
A message from Terry: There’s a certain magic to all things new. That ‘new car’ smell. The unblemished sheen of a new pair of shoes. The promise, each September, of a backpack of new school supplies. And, for all of us, whatever our age or phase of life, the arrival of a crisp New Year, [...]
We are Dental Consultants specialized in coaching and management in the field of Comprehensive, Cosmetic and Holistic Dentistry, we offer you a variety of services: In-Office Consultation and Training, Experiential Workshops and Retreats, and comprehensive Co-Active Coaching Services.
Over 30 years as , Terry Goss & Associates has provided coaching for hundreds of Dentists and Dental Practices, co-creating extraordinary service, patient satisfaction and loyalty, financial success and excellence in the working environment. We will help optimize your patient facilitation and treatment presentations to maximize case acceptance and implement strategic dental marketing.
Nationally recognized for M.A.P.™ Strategic Planning Dental Workshops, Retreats and Training
