A note from Janis ~ I had a coaching call this morning with a new team member who is already feeling the frustration of unclear expectations. The following guidelines are worth revisiting, even with employees who have tenure. Let us know what you think! Establish clearly defined performance standards and goals and clarify behavioral expectations. Make sure [...]
A message from Janis. Harvard researchers discovered the four main drivers that engage us at work: A Drive To Aquire. At work, this includes superficial items (such as status and bonuses) as well as more meaningful stuff like job fulfillment and autonomy. It’s also about how fairly performance is rewarded and the competitiveness of your [...]
A note from Janis… A culture lacking in personal accountability generates victim thinking, procrastination, waste of time, blaming others, and avoidance of responsibility. High achievers become discouraged and ultimately will seek employment where accountability is a core cultural value. Lack of accountability is a morale killer and leads to poor productivity, performance and increased employee [...]
A note from Janis… “A journey of a thousand miles begins with a single step.” By taking the first step toward change, you begin to change the way you think. In everything we do, the battle in the mind is the hardest, so change the way you think and you will change what you do. [...]
A note from Janis… 1. Take personal responsibility for your life 2. Be honest 3. Take control of your thinking 4. Focus on the present 5. Forgive 6. Let go of fear 7. Lighten up and enjoy life 8. Take care of yourself 9. Love unconditionally 10. Keep learning and growing 11. Focus on what [...]
Note from Janis Have you ever thought about applying your “perfect day scheduling strategies” to other areas of your work life? Time Boxing is allocating a specific amount of time to work on a task or group of tasks (eg. crown preps between 8:00 and 11:00am). Consider the following benefits: 1. Make a Dent in [...]
A note from Janis… When you review your daily schedule, what is the first thing that pops into your mind? Are you more focused on how to make the day work for you or your patients? Ultimately, a good day for you should translate into a good day for your patients. However, a deeper look [...]
Aware and Concerned One of the most significant components to a patient interview is discovering what the patient is aware of and concerned about even before you do an exam. I like to have a new patient take me on a tour of their mouth describing the dentistry they have had in the past and [...]
A message from Janis: Life brings changes, large and small. Sometimes, we choose those changes. Other times, the changes choose us. So consider this little fairy tale: Once upon a time, team members wanted to improve their practice and better serve their patients. They carefully devised a set of goals, identifying the action steps necessary [...]
“There is only one excuse for lack of progress and that is lack of action.” Byron Pulsifer A message from Janis: A dental practice is like a complex machine. In order for it to work smoothly, it’s important for all of its many parts to mesh smoothly. Sometimes, everything works well. At other times, a [...]
We are Dental Consultants specialized in coaching and management in the field of Comprehensive, Cosmetic and Holistic Dentistry, we offer you a variety of services: In-Office Consultation and Training, Experiential Workshops and Retreats, and comprehensive Co-Active Coaching Services.
Over 30 years as , Terry Goss & Associates has provided coaching for hundreds of Dentists and Dental Practices, co-creating extraordinary service, patient satisfaction and loyalty, financial success and excellence in the working environment. We will help optimize your patient facilitation and treatment presentations to maximize case acceptance and implement strategic dental marketing.
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