Volatire, the French philosopher, once stated: “Work spares us from three evils: boredom, vice and need.” Boredom: Working in a dental office is the perfect cure for boredom. Every day, we see – and help – a different group of patients. When closing time arrives, we know that we have alleviated their pain and anxiety, sending [...]
“A man can fall many times, but he isn’t a failure until he begins to blame somebody else.” John Burroughs A message from Terry: Things go wrong. Despite our best planning and preparation, despite all of the precautions that we put in place, things all too frequently go wrong. It’s a fact of life. Few [...]
“Watch the little things. A small leak will sink a great ship.” Benjamin Franklin A message from Terry: Disasters are impossible to ignore. When someone botches a task they’ve been asked to handle, or the whole morning’s schedule collapses like a house of cards, everyone notices and rallies to pick up the pieces. Ironically, little [...]
A message from Terry: When we were youngsters, one of the major milestones that separated being a “little kid” from being a “big kid” was learning how to tie our shoes. Think back to those early days. How old were you, when you learned? See if you can remember who taught you. How did they [...]
A message from Terry: Sometimes, the best pieces of advice are the hardest ones to follow. Consider the following bit of wisdom from Tom Peters: Formula for success: under-promise and over-deliver. For many people, this is simply common sense. But for well-meaning team members with a strong urge to please – (and you know who [...]
A message from Terry: Winter is a time of short, cold days and long, dark nights. Mother Nature always seems to have another trick up her sleeve, giving us plenty of incentive to just hunker down and doze, conserving energy…as we wait…for Spring…to…arrive… But there is an alternative! Shake off inertia and its old buddy, [...]
A message from Terry: Neil Pasricha is a wise, wise man. Faced with a series of disheartening reversals in his life, he instead chose to focus on life’s little delights, eventually gathering many of them into “The Book of Awesome.” It’s fun to leaf through his list of simple delights, including such commonplace gems as [...]
“There is no duty we so much underrate as the duty of being happy. By being happy we sow anonymous benefits upon the world.” Robert Louis Stevenson A message from Terry: Gee, a tough homework assignment, huh? Go forth and be happy! Sometimes, it’s just that simple. But the world isn’t always a happy place. [...]
“The answer to how is yes.” Peter Block A message from Terry: Order and organization are essential elements in the smooth operation of your office. Without them, chaos can ensue. But formula can also work against you, on occasion. From time to time, it’s important to take a step back, the better to gain some [...]
A message from Terry: Is there a task that you’ve been putting off? An item on your ‘To-Do’ list that you just can’t seem to complete? If so, you may be suffering from avoidance. When tasks involve other people – patients and/or coworkers – their presence creates a momentum that can pull us along, even [...]
We are Dental Consultants specialized in coaching and management in the field of Comprehensive, Cosmetic and Holistic Dentistry, we offer you a variety of services: In-Office Consultation and Training, Experiential Workshops and Retreats, and comprehensive Co-Active Coaching Services.
Over 30 years as , Terry Goss & Associates has provided coaching for hundreds of Dentists and Dental Practices, co-creating extraordinary service, patient satisfaction and loyalty, financial success and excellence in the working environment. We will help optimize your patient facilitation and treatment presentations to maximize case acceptance and implement strategic dental marketing.
Nationally recognized for M.A.P.™ Strategic Planning Dental Workshops, Retreats and Training
