A message from Sandy. From the John Maxwell’s book, ” 25 Ways to Win With People” he states that all people feel better and do better when you give them attention, affirmation, and appreciation. The next time you make contact with someone, begin by giving them your undivided attention during at least the first 30 [...]
A message from Terry: No, this isn’t a list from the opening round of the National Spelling Bee. And it isn’t a question from the vocabulary section of the SAT Test. Instead, focusing on these three C words can help you improve your “grade” as a team member. CONSCIOUS comes from the Latin “to know,” and [...]
A message from Terry: Have you noticed how impersonal the world is becoming? When you call a company, you may have to beep your way through a forested of automated messages and prompts before you can reach a human being. At the grocery store, more and more self-checkout lanes are being installed. At the bank, [...]
A message from Sandy. Engage the hearts and minds of your employees. Think about why serving your employees well is just as important (or even more important) that serving our customers/clients or patients well. If you serve your employees well, they in turn will serve the customer well. Your company’s mission statement is about what [...]
A message from Sandy. Just like the Beatles needed each other to create their unique harmony and write songs, my guess is you need the group of people that surrounds you for harmony in your business. The day that you realize you can no longer do everything yourself is a major step in your development [...]
“Little things console us because little things afflict us.” Blaise Pascal A message from Terry: Occasionally, life serves up an earth-shaking event to delight us: a birth, a wedding, a big lottery win, a vacation to an exotic locale. More often, however, the flavor of our days is improved by much smaller phenomena: a smile, [...]
“Happiness is good health and a bad memory.” – Ingrid Bergman A message from Terry: As this busy year winds toward its end, it seems like we have a million things to remember. As the final days count down, we’re torn between the desire to contemplate visions of sugar plums and the pressing need to grapple [...]
A message from Sandy. In the book 25 Ways to Win With People, author John Maxwell discusses how anyone can win with people by making them feel like a million bucks. Isn’t it time to let the people around you know how much you need and appreciate them? John Maxwell states, ”the day that I [...]
A message from Sandy. Do you ever get those annoying chain letter e-mails? Well here’s one that I printed that made me think. Name the 5 wealthiest people in the world. Name the last 5 winners of the Miss America contest. Name 10 people who have won the Nobel or Pulitzer Prize. Name [...]
A message from Sandy. Gratitude holds us together even when we are falling apart. Sometimes gratitude’s most powerful mysteries are revealed when we are struggling. While we are stumbling around in the darkness, perhaps angry, we may have abandoned all hope, maybe even crying ourselves to sleep—-gratitude waits patiently to console and reassure us that [...]
We are Dental Consultants specialized in coaching and management in the field of Comprehensive, Cosmetic and Holistic Dentistry, we offer you a variety of services: In-Office Consultation and Training, Experiential Workshops and Retreats, and comprehensive Co-Active Coaching Services.
Over 30 years as , Terry Goss & Associates has provided coaching for hundreds of Dentists and Dental Practices, co-creating extraordinary service, patient satisfaction and loyalty, financial success and excellence in the working environment. We will help optimize your patient facilitation and treatment presentations to maximize case acceptance and implement strategic dental marketing.
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