“The perfect is the enemy of the good.” Voltaire Wouldn’t it wonderful if every patient arrived on time, every procedure went exactly according to plan, and each member of the team carried out their tasks in coordinated choreography with every other team member? It’s a lovely goal, but there are just too many variables at [...]
A message from Terry: Assumptions are funny things. In many ways, they’re the essential glue that holds the pieces of our day together. We assume that the lights will come on when we flip the switch. We assume, if we drop a pencil, that gravity will pull it down to the floor. We assume, when [...]
“Past experience should be a guide post, not a hitching post.” Routine is the skeleton on which our days are built. When a practice first opens, the team test-drives each new component of patient care and office procedure, discovering what works for them and what doesn’t. It’s a settling-in process of trial and error, and [...]
“There is more to life than increasing its speed.” Mahatma Gandhi A message from Terry: Time is a peculiar thing. Sometimes it seems to race past, leaving us in a cloud of dust. Other times, it creeps along, each passing moment clinging to us like a sleepy toddler. A popular business axiom asserts that “time [...]
A message from Terry: Winter is a time of short, cold days and long, dark nights. Mother Nature always seems to have another trick up her sleeve, giving us plenty of incentive to just hunker down and doze, conserving energy…as we wait…for Spring…to…arrive… But there is an alternative! Shake off inertia and its old buddy, [...]
A message from Terry: If you’ve visited a big shopping mall in the past five years, chances are good that you’ve seen the store where children can select and construct their own customized teddy bear. Imagine how handy it would be, the next time your office is in need of a new member for your [...]
“There is no duty we so much underrate as the duty of being happy. By being happy we sow anonymous benefits upon the world.” Robert Louis Stevenson A message from Terry: Gee, a tough homework assignment, huh? Go forth and be happy! Sometimes, it’s just that simple. But the world isn’t always a happy place. [...]
“Happiness is good health and a bad memory.” – Ingrid Bergman A message from Terry: As this busy year winds toward its end, it seems like we have a million things to remember. As the final days count down, we’re torn between the desire to contemplate visions of sugar plums and the pressing need to grapple [...]
A message from Terry: Next to our own home, the place where we spend the most time – day to week to month to year – is at the office. And, in a very real sense, our co-workers become our second family. From that point of view, why wouldn’t you want to make every effort [...]
A message from Terry: People don’t come equipped with speedometers or gas gauges. As a result, it’s sometimes hard to fairly judge the level of effort being contributed by the other members of your team. But what about your own contribution? What level of effort do you contribute on an average day? A hundred percent? [...]
We are Dental Consultants specialized in coaching and management in the field of Comprehensive, Cosmetic and Holistic Dentistry, we offer you a variety of services: In-Office Consultation and Training, Experiential Workshops and Retreats, and comprehensive Co-Active Coaching Services.
Over 30 years as , Terry Goss & Associates has provided coaching for hundreds of Dentists and Dental Practices, co-creating extraordinary service, patient satisfaction and loyalty, financial success and excellence in the working environment. We will help optimize your patient facilitation and treatment presentations to maximize case acceptance and implement strategic dental marketing.
Nationally recognized for M.A.P.™ Strategic Planning Dental Workshops, Retreats and Training
