A message from Terry: No, this isn’t a list from the opening round of the National Spelling Bee. And it isn’t a question from the vocabulary section of the SAT Test. Instead, focusing on these three C words can help you improve your “grade” as a team member. CONSCIOUS comes from the Latin “to know,” and [...]
Riddles are an interesting combination of humor, logic and the ability to think outside the box. Normal, everyday thinking is rarely enough to crack the mystery of a good riddle. Of course, some riddles are simply silly. But many of the best of them help us to look at familiar things in a whole new [...]
A message from Terry: Don’t forget to think outside the box when it comes to the term “index card.” Once upon a time, it referred to a three-inch by five-inch piece of heavy paper stock. These days, it can just as well be an electronic message on your computer, a hand-written Post-It note, a notation [...]
A message from Sandy. Is follow-up a mystery to you? Have you ever said, “Yeah, I’ll do that” and completely failed to? I will also bet you felt pretty bad about it. Saying you will do something and not doing it will cause some cuts and bruises to your reputation. There are all kinds of [...]
“Watch the little things. A small leak will sink a great ship.” Benjamin Franklin A message from Terry: Disasters are impossible to ignore. When someone botches a task they’ve been asked to handle, or the whole morning’s schedule collapses like a house of cards, everyone notices and rallies to pick up the pieces. Ironically, little [...]
A message from Terry: Is there a task that you’ve been putting off? An item on your ‘To-Do’ list that you just can’t seem to complete? If so, you may be suffering from avoidance. When tasks involve other people – patients and/or coworkers – their presence creates a momentum that can pull us along, even [...]
A message from Terry: There’s a certain magic to all things new. That ‘new car’ smell. The unblemished sheen of a new pair of shoes. The promise, each September, of a backpack of new school supplies. And, for all of us, whatever our age or phase of life, the arrival of a crisp New Year, [...]
A message from Terry: People don’t come equipped with speedometers or gas gauges. As a result, it’s sometimes hard to fairly judge the level of effort being contributed by the other members of your team. But what about your own contribution? What level of effort do you contribute on an average day? A hundred percent? [...]
A message from Sandy. A few final thoughts on how we cause grief in our communications process. Not Following Through. Excuses, excuses, excuses. Are you full of reasons and explanations for not following through? What does your life say? There are many ways that people do not follow through. When you make commitments, you make [...]
Imagine that you’re rolling a bowling ball down an alley, in the hope of knocking down all ten pins. Often, the difference between a frustrating gutter ball and a high-scoring strike comes from what you do after you let go of the ball. Envision that graceful gesture where a bowler continues the arc of their throw, [...]
We are Dental Consultants specialized in coaching and management in the field of Comprehensive, Cosmetic and Holistic Dentistry, we offer you a variety of services: In-Office Consultation and Training, Experiential Workshops and Retreats, and comprehensive Co-Active Coaching Services.
Over 30 years as , Terry Goss & Associates has provided coaching for hundreds of Dentists and Dental Practices, co-creating extraordinary service, patient satisfaction and loyalty, financial success and excellence in the working environment. We will help optimize your patient facilitation and treatment presentations to maximize case acceptance and implement strategic dental marketing.
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