WHAT DO YOU ASSUME?

A message from Terry: Assumptions are funny things. In many ways, they’re the essential glue that holds the pieces of our day together. We assume that the lights will come on when we flip the switch. We assume, if we drop a pencil, that gravity will pull it down to the floor. We assume, when [...]

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WHAT MAKES YOU PROUD?

Oddly enough, the first two definitions of the word “pride” in the Merriam-Webster dictionary directly contradict each other. Here’s the first definition: 1. Inordinate self-esteem; conceit But that’s directly followed by this second definition: 2. Reasonable or justifiable self-respect Personally, I think the dictionary got it wrong.  The attitude that it describes in the first [...]

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THE POWER OF AN INDEX CARD – Part 1

A message from Terry:  The spoken word is little more than shaped air, and a thought is even less substantial than that. Nevertheless, the right thought or string of spoken words has the power to discourage, infuriate, delight or inspire us! With just a little effort, we can harness the power of other people’s wit [...]

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LEADING THE WAY

A message from Terry: Some people claim that the world is made up of leaders and followers. But the world is too complicated for such a simple (and simplistic) division because, as Tom Peters says, “Leaders don’t create followers, they create more leaders.” With that in mind, it’s important for everyone to think about the [...]

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UNTANGLING THE KNOT

A message from Terry: When we were youngsters, one of the major milestones that separated being a “little kid” from being a “big kid” was learning how to tie our shoes. Think back to those early days. How old were you, when you learned? See if you can remember who taught you. How did they [...]

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EMERGING FROM HIBERNATION

A message from Terry: Winter is a time of short, cold days and long, dark nights.  Mother Nature always seems to have another trick up her sleeve, giving us plenty of incentive to just hunker down and doze, conserving energy…as we wait…for Spring…to…arrive… But there is an alternative! Shake off inertia and its old buddy, [...]

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LIFE’S LITTLE PLEASURES

“Little things console us because little things afflict us.” Blaise Pascal A message from Terry: Occasionally, life serves up an earth-shaking event to delight us: a birth, a wedding, a big lottery win, a vacation to an exotic locale. More often, however, the flavor of our days is improved by much smaller phenomena: a smile, [...]

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It’s Your Duty to be Happy

“There is no duty we so much underrate as the duty of being happy. By being happy we sow anonymous benefits upon the world.” Robert Louis Stevenson A message from Terry: Gee, a tough homework assignment, huh?  Go forth and be happy!  Sometimes, it’s just that simple. But the world isn’t always a happy place. [...]

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Finding Common Ground

A message from Terry:  “Don’t judge each day by the harvest you reap, but by the seeds you plant.” Robert Louis Stevenson When it comes to communicating constructively with your team, beware of opinions – they can be overrated. When dental team members fail to communicate about a situation until it’s ready to boil over [...]

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Relationship Building – The Foundation for Success

A note from Janis… When you review your daily schedule, what is the first thing that pops into your mind? Are you more focused on how to make the day work for you or your patients?  Ultimately, a good day for you should translate into a good day for your patients. However, a deeper look [...]

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