A message from Sandy. When someone you don’t like or respect suggest something, what is your first reaction? (be honest!) I’ll bet it’s to dismiss it, before giving it any real thought–for some people it’s like a reflex. If I don’t particularly care for you, I won’t particularly care for your idea. You’ve heard the [...]
When you were little, you may have heard people talk about “the three R’s” that are taught in school: reading, (w)riting and ’rithmetic. By contrast, the culture and camaraderie within your office environment will benefit if you focus on “the four R’s” – respect, responsibility, ritual, and relationships. Here are some quotes about those four [...]
A message from Sandy. Just because you don’t see eye to eye on everything–so what–that’s what makes life interesting. Time to find some room in ourselves to consider something new or different. Streeeeeeetch your mind. When you are engaged in a conversation that may challenge someones opinions or beliefs—here’s a few tips: Mind your environment [...]
A message from Sandy. Brian Tracy said…”Eighty percent of life’s satisfaction comes from meaningful relationships.” Think about that…when you look back on the end of your life what will really matter? Five words…….the quality of your relationships. In an excerpt from the book The 100/0 Principle by Al Ritter, he poses the question, what is [...]
A message from Sandy. In John Maxwell’s book Becoming a Person of Influence—How To Positively Impact the Lives of Others, he shows us how we can interact more positively with others. In some regards, people will respond similarly to an animals reaction. And like animals, people need to be cared for, not just physically, but [...]
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Over 30 years as , Terry Goss & Associates has provided coaching for hundreds of Dentists and Dental Practices, co-creating extraordinary service, patient satisfaction and loyalty, financial success and excellence in the working environment. We will help optimize your patient facilitation and treatment presentations to maximize case acceptance and implement strategic dental marketing.
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