Now, where were we…? Oh yes! We were in the middle of figuring out how a dental office is like the Ryder Cup golf tournament. When we left our hero, Paul Azinger, he was ready to look in some unusual places to find a winning strategy for transforming the fiercely independent U.S. golfers into a [...]
Riddles are an interesting combination of humor, logic and the ability to think outside the box. Normal, everyday thinking is rarely enough to crack the mystery of a good riddle. Of course, some riddles are simply silly. But many of the best of them help us to look at familiar things in a whole new [...]
A message from Terry: The spoken word is little more than shaped air, and a thought is even less substantial than that. Nevertheless, the right thought or string of spoken words has the power to discourage, infuriate, delight or inspire us! With just a little effort, we can harness the power of other people’s wit [...]
“Never discourage anyone who continually makes progress, no matter how slow.” Plato A message from Terry: People who work in dental offices have one important thing in common: they’re all perfect. What? You’re not? Are you sure? Well, that’s a relief, because neither am I. But where does that leave us? If I’m not perfect…and [...]
Talent, teamwork, patience and practice result in this stunning and effective end product. Isn’t there a lesson here?
A message from Terry: Some people claim that the world is made up of leaders and followers. But the world is too complicated for such a simple (and simplistic) division because, as Tom Peters says, “Leaders don’t create followers, they create more leaders.” With that in mind, it’s important for everyone to think about the [...]
“Watch the little things. A small leak will sink a great ship.” Benjamin Franklin A message from Terry: Disasters are impossible to ignore. When someone botches a task they’ve been asked to handle, or the whole morning’s schedule collapses like a house of cards, everyone notices and rallies to pick up the pieces. Ironically, little [...]
The other day, Sandy posted a great blog about setting goals and expectations for ourselves. In it, she compared the human mind to a farmer’s fertile field – soil that is rich but passive, leaving it up to the farmer to decide what crop to plant. Her words got me thinking about the responsibility we [...]
“Motherhood has relaxed me in many ways. You learn to deal with crisis. I’ve become a juggler, I suppose. It’s all a big circus, and nobody who knows me believes I can manage, but sometimes I do.” Jane Seymour A message from Terry: Actress (and mother of twin boys) Jane Seymour compares motherhood to a [...]
“For every complex problem, there is a solution that is simple, neat and wrong.” H. L. Mencken A message from Terry: Wouldn’t it be nice if things always went according to plan? Well, dream on. Even on our best days, schedules change, appointments get broken, and emergencies arise. And on our worst days, team members [...]
We are Dental Consultants specialized in coaching and management in the field of Comprehensive, Cosmetic and Holistic Dentistry, we offer you a variety of services: In-Office Consultation and Training, Experiential Workshops and Retreats, and comprehensive Co-Active Coaching Services.
Over 30 years as , Terry Goss & Associates has provided coaching for hundreds of Dentists and Dental Practices, co-creating extraordinary service, patient satisfaction and loyalty, financial success and excellence in the working environment. We will help optimize your patient facilitation and treatment presentations to maximize case acceptance and implement strategic dental marketing.
Nationally recognized for M.A.P.™ Strategic Planning Dental Workshops, Retreats and Training
